What you'll do
- Provide first and second line support by ticket, phone and remote session
- Set up and manage Windows and macOS devices, printers and networks
- Administer Microsoft 365 users, licences, mailboxes and policies
- Carry out on-site visits, installations and hardware replacements
- Keep documentation and asset records up to date
What you'll bring
- 1+ years in an IT support or service desk role
- Good knowledge of Windows, Microsoft 365 and basic networking
- Excellent customer service and communication
- Full UK driving licence
- Right to work in the UK
Nice to have
- Microsoft certifications (e.g. MS-900, MD-102)
- Experience in an MSP environment
- Familiarity with Intune and Entra ID
Apply for IT Support Engineer
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